For Personal Injury Law Firms
A 24/7 digital intake specialist that picks up every call your front desk misses — nights, weekends, lunch breaks, Christmas morning —, screens the case, and books the consultation on your calendar before the caller dials the next firm on Google.
The problem
Someone got hit at 10 PM. They Googled "car accident lawyer," called you, got voicemail — and hung up. Then they called the next firm. You'll never know their name. You'll never see the fee.
Don't take our word for it. Run your own numbers:
Your missed fees we can help you recover
+$15,000/month
+$180,000 per year · 5 cases/month
Plug the leak — Book a Free ConsultationNot sure how many calls you miss? That's the first thing we measure on your consultation.
What CaseLine Does
Powered by AI — never puts callers on hold, handles many calls at once, and costs less than one part-time hire.
Picks up every call, day or night, in a calm, natural voice trained on your firm's name, practice areas and tone. No hold music. No voicemail. No "please call back during business hours."
Asks your exact intake questions — date of incident, injuries, treatment, fault, insurance, statute of limitations — and separates real cases from wrong numbers and solicitors.
Books the consult straight onto your attorneys' calendars, texts the client a confirmation, and drops a full summary, transcript and recording into your intake software.
How it works
We map your current intake, how many calls you're missing, and what a qualified case looks like for your firm.
We write the script, train the voice on your firm, connect your calendar and intake software. You review test calls and sign off.
Forward your after-hours and overflow lines. From that minute on, every call gets answered. We tune it weekly for the first month.
Hear it for yourself
Enter your number and CaseLine will call you right now. Pretend you were just rear-ended on the freeway and try to trip it up. Ask it about fees. Ask it if you have a case. Get angry. Then decide if your callers would know the difference.
What you get
Live in 14 days. From then on, CaseLine picks up every call you send it — after hours only, or around the clock. Nights, weekends and holidays included. No voicemail, no hold music, no "please call back during business hours."
Why firms choose CaseLine
We don't build call systems for dentists and plumbers on the side. Every script, every question and every integration we build is for personal injury intake — so your intake specialist knows what a statute of limitations is, why "were you treated at the ER?" matters, and that it must never give legal advice or promise a case value.
You get a team that answers your texts, reviews your calls, and keeps improving your digital intake specialist — not a login to another piece of software you'll never open.
Free Consultation
Book a free 30-minute call. In it, we'll:
FAQ
14 days from kickoff to live calls. Your team spends about 2 hours total: the kickoff call, reviewing the script, and approving test calls.
No. Most firms start with after-hours, weekends and overflow — the calls nobody is picking up today. Your team keeps every call they already handle.
A one-time setup fee plus a flat monthly fee based on call volume — month-to-month, no long-term contract. We'll give you an exact number after a consultation call, when we know your volume. For most firms, one signed case covers months of service.
You decide the rules. For example: catastrophic injury or wrongful death → warm-transfer to the on-call attorney immediately. Everything else → screen, book, and send you the summary.
No. It's built to collect facts, not give opinions. It never says whether someone has a case, never estimates what a case is worth, and never quotes fees beyond what you approve. You sign off on the script and test calls before anything goes live.
The voice is natural, fast and doesn't make people press buttons. If anyone asks, it tells them the truth — it's the firm's virtual intake assistant — and offers to have a person call them back. Call the demo line and judge for yourself.
The only question is whether someone picks up at your firm.